Help

Frequently Asked Questions

Answers on booking, hotel pickup, paying on the day, cancellation and children. For anything else, message us on WhatsApp.

Before you book

Booking

Open the trip, press Check availability, choose a date and the number of travellers, then send your details. A confirmation reaches you by email.

Online booking closes one day before the trip. For a trip today or tomorrow, message us on WhatsApp.

Yes. Choose the number of adults and children when you book. For a large group, message us first so we can plan the vehicles.

On the day

Pickup

From hotels in Agadir, Taghazout, Tamraght and Imi Ouaddar. Give the name of your hotel when you book.

Each trip page shows the pickup time, for example 08:30 for most morning tours. The exact time for your hotel is confirmed after booking.

Yes, the one-hour quad ride in Timlalin starts at the quad base in the dunes, so you make your own way there.

Prices

Payment

In cash, on the day, when we pick you up. There is no online payment, and booking does not ask for a card.

All prices on this site are in euros.

Most prices are per adult, with a lower price for children. Airport transfers are priced per vehicle.

Changes

Cancellation and weather

Yes, free of charge up to 24 hours before the start, or 48 hours for the hot air balloon. Later cancellations are not refunded.

We move your trip to another date or give you a full refund.

Families

Children

Yes, on almost every trip. The child price and age range are shown on each trip page, as they differ from one trip to another.

No. Quad drivers must be 16 or older; on quads and buggies, children ride as passengers with an adult.

Contact

Still a question?

Message us on WhatsApp or by email with your dates and your hotel. See also the terms and conditions.

Quad bike on a dune edge above the Atlantic at dusk